I know from reading here that I am not the only Bulb customer really let down having agreed to a smart meter install, nowhere was I told that they may not provide any data to the IHD and therefore the promised benefits do not materialise. The after install service (not sure I should call a couple of automated emails service) is completely absent.
Customers deserve to be well informed by Bulb and provided with accurate information, hence my strong recommendation that customers do not go ahead with installation by bulb, it is just not worth the trouble.
Perhaps someone from Bulb would like to provide accurate information on what is going on and when it will be remedied. My IHD is on WiFi so the nonsense of “our network” cannot reach your IHD is nonsense