Missing Bills for the last 2 months

Hi, I have not received my electricity bill for the last 2 months but I have been debited (direct debit). I usually receive the bill on the 2nd of every month. Can you assist with this?

@Ele_at_Bulb can you advise on this?

Hi @Nnamdi

Thanks for your post, and welcome to community :relaxed:

Sorry to hear there were billing issues on your account. But I can see you spoke to my colleague Ariella who rectified this today.

Please let me know if you have any more questions about this or would like to discuss anything on the account further.

Ele :bulb: