Money back / account in credit

Hi there, my account is in credit and i would like to have some of that money back. I have sent two emails already but haven’t received any answer and have already sent my meter readings.
Can you please help me?

Is your account more in credit that one month’s usage? If not they will not return the amount in credit to you.

Beyond that there are a ton of posts on here with people having issues getting them back then eat advise is just drop your monthly DD down to £5 a month for a few months until you used up the credit.

More information on getting the credit can be found here

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My monthly usage is roughly £30 and i’m in credit of over £177.
That’s actually a good tip, thanks for the advice