Money back

How can i withdraw money from my account and reduce monthly payments

Hi @Dees1893 , you can reduce the amount you pay in your MyBulb account anytime.

The refund would require a meter read so we know if the credit is actually correct or not and at the moment, as we’re in the middle of correcting the opening gas read on your account. I’d advise on checking out the first statement we send over after that’s agreed and then we can definitely discuss refunding money to your bank.

Cheers,
Rob