Money taken out

Hi I have had two payments taken out of my account in May no reason to. Tried doing live chat but no one apparently there. Any suggestions please.

Hey @Piggledy and welcome to the community :wave:

I can’t see a second payment on the account - can you confirm when the second payment was taken please?

– Robyn :bulb:

Hi Robin one was in 2nd May other on 28th

Jennifer

Hello, I think you`ll find the explanation if you access this topic: