Money transfer when u have made your first top up?

My friend has referred me and I joined I have made 2 top ups now and I received an email saying my 75pounds Is ready to collect but no follow on email with the link to put my bank details in to receive the 75pound how can I go about sorting this problem.

My friend has referred me and I joined I have made 2 top ups now and I received an email saying my 75pounds Is ready to collect but no follow on email with the link to put my bank details in to receive the 75pound how can I go about sorting this problem.

To sort out the problem best if you contact the Bulb team direct, their contact details are on the bottom of the Help page.