Monthly bill

Hi, you asked me to reduce my monthly bill from £71. 00 to £44.00 last month, I did this? This month you are still charging me £77, I am well in credit, can you sort the problem,

Hi, you asked me to reduce my monthly bill from £71. 00 to £44.00 last month, I did this? This month you are still charging me £77, I am well in credit, can you sort the problem,

Bulb should be able to sort out your problem, but as a fellow customer I am unable to help?

Still no reply to my question

Still no reply to my question

You have posted to a customer forum and customers don’t have access to your account details to know why Bulb are still charging you. You need to contact the Bulb help desk.