Monthly bills not being sent monthly

I have to chase up my monthly bills every other month, does anybody else have this issue ? Any tips for me ?

Have tried to email Bulb on the email address below ?

help@bulb.co.uk

Hi @Mandy68 :wave:

As @Paul-S has said any queries always feel free to drop us an email at: help@bulb.co.uk

Although I have taken a look into this for you. I’m sorry to hear that you’ve had some ongoing issues with your billing. I’ve taken a look into your account and can see that there was a recurring issue with some of the meter technical details. I have now updated this and issued your most recent bill for you. All your future bills will be generated on time each month without the need to chase these up.

I do apologise for the inconvenience caused here. Any questions please pop them below :point_down:

Best,
Luke

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