Monthly Debit

I’ve just set up a switch to Bulb, but the monthly payment suggested is very high - over £100. Currently with my existing supplier since end Jan 2018 bills have come to around £150/ quarter - that includes one of the coldest winters as well as the summer. As your tariff is a lot cheaper, I am expecting the bills to be less. How can we get this down to something more realistic?

I've just set up a switch to Bulb, but the monthly payment suggested is very high - over £100. Currently with my existing supplier since end Jan 2018 bills have come to around £150/ quarter - that includes one of the coldest winters as well as the summer. As your tariff is a lot cheaper, I am expecting the bills to be less. How can we get this down to something more realistic?

Just a suggestion. If you go to the Bulb quote page at: https://bulb.co.uk/green/ and make sure you select “Refine your quote” rather than the one based on type of property and number of bedrooms. Then enter your previous 12 month annual usage in kWh with your previous supplier, your annual usage will be shown on your last bill from your previous supplier.

You then divide the quoted cost by 12 to arrive at a reasonable monthly direct. amount, which will also take you through the increased energy use in the winter.

Can’t see where to select ‘refine your quote’, the quote page just takes me through the sign-up process again, I have to enter all the details and sets the switch date later.

Hi @AntJ - you have to scroll down the page, and it’s underneath the picture of the windmill, the UK and the £ sign.

Ignore, sorry

Ok, needed to go to https://join.bulb.co.uk/ which gives a different page to https://bulb.co.uk/green/
If I follow through, I can refine my quote, but then takes me through the whole setting up direct debit and a new switch date, so reluctant to do that in case it causes confusion. Or it’s not clear that it will link to my existing account, even though I reached the page from a logged in page. Should I just go ahead?

Hi @AntJ - I’ve sent you an email to help out.