Monthly payment increase.

My heating will not go on till January. Can I postpone the increase until then please?

Sure thing @catherine I’ve changed it so that it’ll be at the increased amount in Jan, Feb and March 2016, but other than it’ll stay at the normal amount.

It would be a good idea to take regular readings so that we can both keep an eye on your usage, but it sounds like you’re very much on it anyway.

All the best,


Thanks, this is fine.

Great! Thanks @catherine, I’ll let @will know it’s all sorted