More bull💩from💡...again

Because of bulbs incompetent customer service department and their inability to answer a simple email within a week I was promised a £10 credit on my account.

Just this morning I received my monthly statement and guess what…you guessed it, NO CREDIT.

MORE BULL💩from bulb

I’m really looking forward to hearing bulbs excuse for this because “IF” they bother to responds at all it will probably take them so long again it will be with yet another £10 credit promise and at this rate I’ll be getting a years worth of free energy.

Hello @Bulberino,

Thank you for getting in touch with us via the Bulb Community :wave:

I am sorry that you haven’t had the £10 credit added into your account yet. I have sent you an email now so we can look into this further for you.

Many thanks
Nathan