Hi @joseph.nelson.555 and welcome to our Community ,
Unfortunatley, you’re not able to transfer one account over to a new property.
If you moved out of your last property on 31/5, we will issue your final bill within 6 weeks (typically takes around 2/3 weeks) and any remaining credit will be refunded to you. So please, do not cancel this direct debit as this is how we refund the credit.
Then for your new property you will simply need to sign up through our website again: https://bulb.co.uk/
A switch takes 21 days, so if you’ve already moved into your current property there will be a small period that you will owe the supplier who currently provides energy to this property.
Therefore, it is best to give the other supplier a ring or contact them through email/live-chat and let them know the date you moved in and the first reading. Then on day 16 of your switch to Bulb we will ask for your first reading which we will send to the other supplier and they will use this to create a final bill.
If you have any more questions, please let me know.