So we are in the process of switching from British Gas Smart Prepaid Meters to Bulb. As they are smart meters we will be put on a credit account and that is great however I have some questions.
Obviously as we aren’t going Credit->Credit there will be no final bill from BG or anything like that but instead there will be credit on the meter, does anyone know how this process works? Will the credit be refunded by BG after the switch date, am I best running the credit as low as possible/going into emergency the night before, what happens if there is no credit on the meter/meter is disconnected on the move day?
Obviously I want to ensure that it’s as seamless as possible but I also don’t want to be wasting money ensuring they are topped up if there is no need etc.
Secondly how would I go about getting the meters changed for Bulb Smart Meters? Is this possible after the move?