Hi, has anyone moved to another supplier with the Bulb-provided SMETS2 meters while they’re not actually ‘smart’ (ie not sending readings)? (Or know anyone who has).
Ours worked for 6 months perfectly then, two months ago, they’ve stopped sending readings to Bulb and the IHD can not connect to the meters and just reboots every 90 seconds.
I’ve been waiting 2 months for Bulb to reply to any of my messages about it, with no luck. So have finally accepted it’s not going to be fixed.
But I was wondering whether it’s an issue that would be fixed by switching supplier, or if I’d just end up with someone else and still have a non-smart smart meter?