Moving home

Hi, I have just moved house and given my meter readings. I was interested in carrying my service on to the new house but thin I clicked off this option. Can you help?

Heya @rachococo. We certainly can help. As you’ve already moved out, the quickest and easiest way to take our services with you is to sign up online as if you are a new customer. It takes just three minutes. You’ll need to use the same password as your old account. Any credit on your old account will be refunded to your bank account and you’ll start afresh in your new house.