Moving home

I’m moving to a property that has pre payment meters but I want them changed to normal ones… Will bulb do this?

Hi @Njm, You can change to credit meters (which means you can pay by direct debit) as long as you’ve had credit on your meters for one month but the exchange would cost £120 per meter. If you want to get them swapped just email us on help@bulb.co.uk or call us on 0300 30 30 635, from Monday to Friday (9:00am to 6:00pm) to arrange a time that works for you.

Bulb are also beginning to fit second generation smart meters this year free of charge, these automatically send us your readings and don’t have to be changed if you switch to a different provider. You can add also your name to our waiting list now if you’d like to be one of the first people to get one.