Moving house

Moved out of property on 8th Sept. Tenancy ended on 13 Oct. Have just followed the moving home option on the website, which took the electricity meter reading, but it did not ask for the gas meter reading, and there is now no option to submit this information. How do you plan to generate an accurate final statement?

Hi @david2533 ,

I would recommend contact Bulb directly ( probably via email at help@bulb.co.uk - other contact methods available at https://help.bulb.co.uk/hc/en-us/articles/115001240291-How-can-I-get-in-touch-with-Bulb- ) with the details so they’ll be able to help.