Moving in to the property

I’ve only just moved into my property on 25/9/2018. How can I send you my start readings so I’m not paying for the previous owners usage?

Hey. @MoniqueU.

Once you have taken responsibility for the property you can switch energy supplier.

The switch takes 21 days to complete. There’ll be a short period of usage where you’ll need to pay the existing supplier. I recommend taking a reading when you move in and providing that to the existing supplier.

The quickest way to generate a quote and request a switch is through our website.

On the switch date we will ask for opening meter readings, which we’ll share with the old supplier so that they can send you their bill.