Moving in

I just moved into a flat. I want to transfer gas/electric to bulb. i filled in and submitted a form that on rereading seems to apply to people moving into a flat that is already connected to Bulb. I’ve received no email acknowledgement. is anything happening. Also, i tried to fill in another form and found that having filled in the personal information section it would continue no further. dead end.

Hey @Peartree

I can see that you submitted your form just 30 mins ago.

One of our Energy Specialists will pick this up shortly and confirm that we’ve changed the details on the account, send you a new welcome pack and help you set up a new payment plan.

Is your new home supplied by Bulb? If not, let me know and I can help you from here.