Multiple failed payments to gas account

I have multiple failed payments for gas and now have to use emergency again!!

Please Bulb sort this out!

Morning @mpwaltersfmb,

Thanks for your post and welcome to community :wave:

Sorry to hear you are having issues with topping up your gas meter. I have just checked the account and can see that you are now in credit on both meters. Sorry for the delay in getting the credit onto your meter.

We would always recommend topping up sooner, rather than later to avoid going into emergency credit if possible.

– Daisy :bulb: