We recently moved to bulb, and had a monthly direct debit of £34 set up. The property the bill is for is empty, nobody living there at the moment. Then we submitted an actual meter reading about two weeks ago, and have received a note to advise we owe a further £26. How can this be, when the heating hasn’t been on and hardly any electric used.
How do I go about getting this checked? I believe you are trying to charge me too much.