I’m going through an IVA I cannot afford the new payment increase, £105 a month is brutal. I’m on a disability, do they even have a heart
While I can sympathise with your position would respective suggest you take the matter up with bulb direct.
Rather than plaster it over the internet for half the world to read
I am really sorry to hear you are struggling financially at the moment - we are able to be flexible in individual cases, of course.
I have sent you an email now, we can continue this conversation on there.