My bills going up

I’m going through an IVA I cannot afford the new payment increase, £105 a month is brutal. I’m on a disability, do they even have a heart

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While I can sympathise with your position would respective suggest you take the matter up with bulb direct.
Rather than plaster it over the internet for half the world to read

Hi @janicebolton38,

I am really sorry to hear you are struggling financially at the moment - we are able to be flexible in individual cases, of course.

I have sent you an email now, we can continue this conversation on there.