My credit is getting too big!

I have been with Bulb since January and my meter readings keep getting ignored. My credit is building up because I have been paying in but no amounts have been taken out! I have entered readings again today and received the confirmation email. Please can my account be put into good order. Thank you.

This is a public forum for customers, it’s not a service desk. You need to contact Bulb directly by one of their private communication methods detailed in the Help section linked at the top.