My gas has switched over to bulb, but not my electricity

I submitted readings for both gas and electricity when switiching to Bulb. SSE is showing my gas account to be inactive, but not my electricity.

@@CloudCottage We sent both your readings to your old supplier on your supply start date, 25.10.17, but it’s normal for the reads to take around 6 weeks to reach the old supplier, as they go through various third parties from both sides to be validated.

The gas and electricity industries operate separately, so it’s possible they can arrive at different times.

Usually the final bill takes around 6 weeks from the switch date to be sent out by the old supplier, so don’t worry that you’ve not had it yet!

Do get in touch if you’ve still not had it by 06.12.17 and we’ll look into it.