Hi, this morning my IHD went into a re-starting loop. I’ve followed the FAQ and asked for a reboot your end (48 hours). Can you also do the Comms Hub action as noted below
" Okay this sounds like it might be struggling to connect to the home area network. I’ve requested a comms hub reboot is run for you to try and fix this. This usually takes 2-3 weeks so bear with us, but once we have a result on that we can go from there! "