My meter

I was trying to put my meter reading in and its flashing and showing as rate 8 000000 so think there is a problem as wont show me rate 1 or 2

I was trying to put my meter reading in and its flashing and showing as rate 8 000000 so think there is a problem as wont show me rate 1 or 2

hi there, if you can take a photo of what your meter is showing and send into help@bulb.co.uk. we can investigate this for you.