My old energy provider.

My old energy provider have not been contacted by you yet and call me constantly.

Hey @emly , your switch to Bulb happened on 13th September. It can take up to 6 weeks to receive your final bill from your old supplier, so it’s pretty normal that they haven’t acknowledged it yet.

If you’d like to double check any details about your account, feel free to private message me on here or give us a quick call on 0300 30 30 635 :slight_smile: