My smart meter history has been wiped off!

Hello,

I had a smart meter since September only for gas (electricity still not working - why??). For February bill, Bulb has used an estimate for my gas!! Why? Then I checked the history on my IHD and there was no data! Although I can confirm it has been working fine. Also, There was a funny bill in January with loads of corrections… I feel there has been a mistake. I would like someone to help please.

Thx

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