Never able to login

Hello there

I have tried to log in several times, using password and verification link and always get this error.

I have changed the pass, cleared cookies and tried everything i can.

How can i get access to my account? I this a known issue?

Many thanks

Yes been a known issue for quite sometime, seem unable to sort it.
Phone or webchat to reset account, 0300 30 30 635

Hi @chris.cathcart and welcome to our Community :zap:

I’ve sent a reset password email to your account which should fix the issue. Let me know if you continue to have a problem logging in.