I’ve recently joined Bulb after moving house and have been asked to submit our first meter reading.
However, I am unable to sign into my account. I keep getting the following message:
“We’re having trouble finding your account”
I’ve clicked the ‘Find Account’ button and filled in my details to get a verification email but still get the same message above.
Any ideas why this is happening and what I can do to fix it?
If not will give customer services a call.