Hi, I recently joined Bulb through a referral but since then, everything seems to be going wrong:
- I’ve been trying to sign into my account literally dozens of times but each and every single time, all I get is this annoying ‘Error’ message. The email address I enter is definitely correct as I received all the emails from Bulb.
- I also tried the ‘email me a link’ option also dozens of times with the same result
- I’ve installed the app twice now but whenever I try to open the app (thinking I might be able to log in that way), the app quits straight away
- I’ve tried ringing Bulb multiple times but the line is dead!
All this means that so far, I’ve been unable to check my account and submit my meter readings!!
Please can you let me know how to go from here as I’m really unhappy, as a new customer, with this experience! Thanks