new customer metre readings

Hi I’m a new customer and need to give you meter readings - this is a bit delayed as your initial emails to me went into my junk folder so I was waiting for you to get in touch. It turns out you’ve taken over as my energy supplied as of 25th August. I’ve tried logging in to my.bulb.co.uk but when I request a link it’s not sending me anything. Can you help please?

@ruth6820, I’m sorry you’re having trouble! I’ve just sent you a link manually, which you should be able to use to log in. If it doesn’t arrive, it might be worth checking your junk folder, but if it’s not there let us know. Thanks!