I recently switched to Bulb for electricity. Meter readings were provided on switch day. Identical readings to old company and bulb. These have been ignored and totally fictional readings have been sent to the old company resulting in being over billed by several hundred pounds.
I have emailed twice to the only email address to be found on your site email@example.com (to attach photographic evidence of meter readings) and not even received the courtesy of acknowledgement let alone help.