New customer

Hi, Just received my new account details and have logged in for the first time. How do I change the direct debit payment date to the 15th or 28th of the month?

Hi @bakeri60

I can change it for you. Which would be better for you? The 15th or the 24th? Either is fine.


15th please

All sorted @bakeri60. Unfortunately, I can’t change your first payment date from the 6th Jan as the Direct Debit change has already gone to your bank. your next payment after that will be the 15th of Feb though.

All the best,

OK, I have cancelled the one at the bank, can you resubmit for the 15th.

Righto @bakeri60, I’ve done that now for you.