New customer.

Having sold my home in the U.S and returned to the U.K I have never had utility service here. After signing up with Bulb I received an e mail stating my first meter reading would be needed in 16 days. Which is 18 days after getting the keys to my new home. I did take meter readings on the day I received the keys, so am I to assume when the first readings are due I give them those readings?

Responded in duplicate thread here

Hey aberrn, we’re asking for a meter reading of when we start your supply, around that specific day as we will generate your statements based on usage of when you start with us. It’s good for you to keep the meter reads of when you moved in because it helps when the previous supplier sends a final bill and if you need to manage the final bill with a previous tennant and yourself.

Hope this helps answer your question.