New customer

Hello I have just sign up and it says my provider will switch on the 17th April but my contract with my old provider don’t end till 5th May and its a £30 get out cost I don’t want to have 2 pay this so can’t u wait till then to start my switch over?

Dont worry about your old contract as Bulb will pay your exit fees.

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Hello I have just sign up and it says my provider will switch on the 17th April but my contract with my old provider don't end till 5th May and its a £30 get out cost I don't want to have 2 pay this so can't u wait till then to start my switch over?

If you’re in the last 49 days of your fix contract, you DON’T have to pay an exit fee and can switch to a different provider penalty-free.

As a rider to this, OFGEM last year made British Gas pay £2.65 million in refunds, compensation to customers who were charged exit fees during this 49 days window.