I moved into a new build with a smart meter installed by scottish power and an ihd supplied by them. I’m now with Bulb. My SP ihd will not work with Smart Things and I’m told I must get an ihd supplied by Bulb. How do I do this ???
I’ve seen your email to advise that the IHD is working properly and connected to your meter- is that correct?
Your IHD would need to be a Smets2 meter and chameleon IHD- what type was left by Scottish Power? If it’s different we would have to find out whether we can replace it
But if its Chameleon it should work ok!
Yes it’s a Chameleon. It works fine but smart things will not recognise its guid code
Thanks Holly. It’s definitely the guid code from the bottom of the device ( which is identical to the one shown on the device under menu: meter information.) And the app is up to date. Cannot complete the set up because the guid code is not recognised.
Over to you…