New member

I’ve just taken my first meter reading on the 3rd March, my bulb payment will be taken on the 8th, my app from previous supplier still shows usage. Who am I paying for these days

It is quite common to have an overlap on payments until the switch over is complete, it can take up to 6 weeks for final readings to be agreed . You will be credited back from your old supplier once they have agreed you final readings.

Some more info here: