Hi! Hoping I’m in the right place to ask for some help.
We had a leak on our gas metre before Xmas. The gas board were called and they installed a new meter. All good. However now when I try to submit my meter reading on Bulb it’s not recognised because it’s a new meter. The guy from the Gas Board told me that they would automatically notify our supplier and as the serial numbers matched on the photo I uploaded to Bulb there should be no problem. But it hasn’t worked. What do I do next? Or who do I speak to?