New smart meter does not read electricity!

Hi Folks, new smart meter installed yesterday, it’s a Chameleon Tech IHD6-CAD-PPMID and only displays gas usage. Any ideas, there’s nothing in the manual! Many thanks, Rich

Hi @Falcoflyer, welcome to Community! :wave:

I can see your meters were only installed a few days ago, we’re just waiting for some information to come through from them to get those commissioned.

If you still can’t see any usage on your IHD in 2 weeks, please can you let me know here as we might need to see if we can remotely commission them?

Hi there, we had an email this morning saying you couldn’t read our new meter at all and you were thinking about sending @n engineer to fix it! Perhaps you would let me know either way. Many thanks.