New Smart Meter

We have just had a smart meter fitted. Sadly it is not working. Recording only gas meter data and nothing for electricity. Has this happened to anyone else?

I have elec but no gas. Just been informed it will be early 2020 before it’s fixed. In the meantime there’s no way to submit gas readings and I presume I’m locked into Bulb. I have no IHD. Communication has been appalling. They should stop the roll out before annoying more customers. Complete cock up. Send me a Trustpilot link!

I have elec but no gas. Just been informed it will be early 2020 before it’s fixed. In the meantime there’s no way to submit gas readings and I presume I’m locked into Bulb. I have no IHD. Communication has been appalling. They should stop the roll out before annoying more customers. Complete cock up. Send me a Trustpilot link!

Who informed you?