Night Rate Hours

Hi there,
Please can you let me know my night rate hours and day rate hours for meter D05A 00432.

Our day rate usage is extremely high and I think there might be an issue with the switchover from day rate to night rate.

I have seen on other threads that there is an option to go to a single rate instead of economy 7, is that an option with my meter and what would the projected savings be based on my last bill?

Thanks

Hey,

Your off-peak reading records from 0015-0715, so for 7 hours. You can try and check which reading is changing by checking at around 00:15 and again in the morning before about 7 to make sure only the off-peak reading has changed?

If it is recording incorrectly and the meter is faulty we can get it changed, and install a 1 rate meter if you would prefer. If this is the case please call us on 0300 30 30 635 from Monday to Friday (9:00 am to 6:00 pm) to discuss availability.

Unfortunately we are no longer offering a one rate tariff for our members with economy 7 meters.

Best

Nadia at Bulb