No bills. No chat

Not had a bill since February. Chat never works. Assured two weeks ago a bill was coming in days. All a bit rubbish

Hey @NYorksfedup Thanks for your post and welcome to our community :wave:

Sorry for the delay with your statements, we can see since this message you have been sent an email with the usage that was missing. We can see a complaint was raised too.

Sorry for letting you down about the billing,

–Carl :bulb:

No statement here again I had the same issue was apparently sorted and then no statement! It’s a bloody joke and not a good one!