No display on meter

I changed to Bulb last week. The changeover took place whilst I was on holiday. On checking my meters on return (smart meters) neither gas nor electricity are showing a meter reading, yet both gas and electricity are being supplied OK. Anybody any idea what is going on?

Hi @sgt1381. Sorry about this, we’re looking into these problems as we speak. This blog post may be able to provide more info - https://bulb.co.uk/blog/in-home-display-and-smart-update.

Thanks,
Maxwell