Hi, I hope someone can help!
This morning I was making breakfast for the kids and the gas stopped coming through the hobs. There is no gas going to any of the appliances in my house.
I have been out to the meter and the stopcock is still in the on position. I called the emergency gas line who said it is the smart meter which is disconnecting the gas and that Bulb Energy would be able to sort it out. I cannot call Bulb as they are only open on Monday-Friday. I have emailed them on both the usual email address and the emergency email address to no avail. I have also trawled through these forums.
Does anyone know a way to contact Bulb in these situations? Or a way to make the meter work again? The meter turns on but just displays the index as xxxxxxxx.xxxxx.
Any help would be massively appreciated as we have three young children who need to be kept warm and fed.
Many thanks in advance