No gas supply

A member of candet has been out as I have no gas supply and he has advised me that their is gas supply to the metre but it isn’t coming through the meter and I should contact my energy supplier. I’m new to bulb and can’t find any way of speaking to someone at the weekend. Can anyone help or know of a way I can’t contact anyone at bulb? I have a young child in the house and have no hot water or heating in the house.

I’ve got a similar problem and I can’t figure out how to contact them