No option to submit readings

No option to submit meter readings in app or in website. Had email asking to submit readings with link to webpage but does not have menu to submit reading

Same for me - New customer and received an email 2 days ago asking to submit readings, no option to do so in the app or website. Not good, do not want an estimated reading

Same here! I’ve emailed them but not had a reply…

Same here. The reading page appears but does not respond. Smart meters not popular it seems.