I have requested a refund for 3 weeks now yet I have not received it.
I have reached out to you on 3 separate occasions:
On all 3 occasions, I was told the refund will be returned to my account by the end of the week. It has now been 3 weeks.
My Bulb member ID: removed
Are you able to provide an update on when I can realistically expect to receive my refund?