Since having smart meters fitted I am no longer receiving statements. The meter readings seem to be getting through but no statement is being generated. I managed to contact Bulb using the live chat a couple of months ago and they were able to generate a statement manually but the problem still persists and having to ask for a statement every month isn’t exactly the experience I had in mind when I agreed to have a smart meter installed.
Is this happening to anyone else? Has anybody managed to find a permanent solution?