No statements to download after smart meter install

Hello, I can’t download any statements since my smart meter was installed.

Can this be resolved as I need statements for my mortgage application.

Hey @sean2 Thanks for messaging, I am just dropping you an email regarding this issue. Please respond there when you can. Sorry for the inconvenience.

I’ve now had multiple emails back and forth, chatted with someone online. Still no resolution and now no replies to emails.

Awful customer service.